Privacy Policy
Last updated: September 2026
Southern Cross Technolabs (ABN 21 684 114 547) ("we", "us") respects your privacy. This policy explains how we collect, use and protect personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you use our contact form or email us, we collect the details you give us: your name, email address, phone number, company name, the service you are interested in, your budget range and your message. Our website may also collect basic, non-identifying usage data (such as pages visited and browser type) through analytics tools.
How we use it
- To respond to your enquiry and provide quotes or proposals
- To deliver and support services you engage us for
- To improve our website and services
We do not sell your personal information. We will only send you marketing communications if you have agreed to receive them, and you can opt out at any time.
Who we share it with
We use trusted service providers to operate this website and handle enquiries, including our website host (Cloudflare) and form delivery service (Web3Forms). Some of these providers may store data outside Australia, including in the United States. We take reasonable steps to ensure they protect your information.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encrypted connections (HTTPS) and restricted access to enquiry data.
Access and correction
You can ask to access or correct the personal information we hold about you by emailing hello@southerncrosstech.com.au.
Complaints
If you have a concern about how we handle your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Southern Cross Technolabs, Adelaide, South Australia
hello@southerncrosstech.com.au